Charges, Billing, Insurance and Price Transparency
Price Transparency
- Click here for a consumer-friendly list of standard charges for a limited set of shoppable services.
- In compliance with the federal Hospital Price Transparency Rule (effective January 1, 2021), West Carroll Health Systems provides access to its standard charges for hospital items and services.
- This information is intended to help patients understand potential costs of care and compare prices across providers. Actual patient costs may vary depending on insurance coverage, financial assistance eligibility, and individual care needs.
- For a detailed listing of our hospital charges, please click here for machine readable file.
Cost Information by Payer Type
Commercial Insurance
Contact your insurance provider to understand co-pays, deductibles, in-network/out-of-network status,
and other factors that affect your out-of-pocket responsibility.
Medicare
Medicare coverage varies depending on your plan. Visit Medicare.gov or call 1-800-MEDICARE for specific benefit details.
Medicaid
Contact the Louisiana Department of Health (LDH) or your local Medicaid office to understand your coverage
and potential costs.
Uninsured / Financial Assistance
We offer financial assistance for eligible patients under our Financial Assistance Program.
Please contact our Billing Department for more information on eligibility and how to apply.
Hospital and Professional Billing
You may receive separate bills for hospital services and for professional services such as physicians,
radiology, laboratory, anesthesia, or pharmacy. These providers may bill independently of the hospital.
If you have questions about a bill, please set up email for Central Billing Support at cbsupport@wchsystems.com.
Insurance Coverage
WCHS accepts most commercial insurance plans, as well as Medicare and Medicaid. Because coverage varies
by plan and network status, please contact your insurance company directly to confirm benefits, deductibles, co-pays, and out-of-pocket costs for services at WCHS.
Financial Assistance
We understand that medical costs can be a burden. WCHS offers a Financial Assistance Program for patients
who qualify. Please contact our Central Billing Support to learn more about eligibility and how to apply.
You can also review your rights and options in our Patient Rights page.
Important Notice
The charges listed on any estimate or statement are standard charges and do not represent the exact amount a patient will pay. Final responsibility depends on insurance coverage, eligibility for financial assistance, and the specific services provided.